Monday, Wednesday & Friday:
9.30 to 13.00
Tuesdays & Thursdays:
Appointments only
Please call Margaret on 01986 834151 to arrange a visit.
Wheelchairs
Voucher schemes are designed to increase the choice of wheelchairs available to you. Services decide locally whether to have a scheme and how that scheme is applied.
In services that operate a scheme, when you attend a clinic for an assessment of a wheelchair you may find there are three options.
Standard option
You are provided with a wheelchair that will be supplied, repaired and maintained free of charge.
Partnership option
You choose an alternative to the type of wheelchair you are assessed as needing. This lets you buy a wheelchair of a higher standard than that which the NHS Wheelchair Service supplies. The voucher reflects the value of the wheelchair originally recommended and you then pay the difference in cost.
The wheelchair will be repaired and maintained free of charge. You have to choose a wheelchair from an 'approved supplier' who has to meet certain standards including quality of service.
Independent option
This is similar to the partnership option but you own the wheelchair and are responsible for its repair and maintenance. However, the voucher you receive will include an amount towards the anticipated costs of repair and maintenance.
Other things you need to know
The voucher period is generally five years and you will not normally be entitled to a new voucher until this period has expired. However, if your needs change - making the wheelchair you have bought unsuitable - you will be eligible for a reassessment of your needs.
The voucher is VALID for 6 months from the date of issue.
If issued by Wheelchair Services for a manual wheelchair the voucher cannot be used towards the purchase of a powered wheelchair.
You cannot exchange the voucher for cash. Also, if you buy a wheelchair privately from a commercial company or individual, you cannot 'claim back' the money from the NHS Wheelchair Service.
The voucher is non-taxable so it does not affect any disability benefits you are receiving.
Please visit the Direct Gov website to find out more.